Returns & Exchanges
At Vice of Vieve, we want you to love your beauty rituals. If you are not completely satisfied with your purchase, we offer a 30-day window for returns on all unused or gently used products.
Initiate Your Request
Log in to your customer portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) label.
Package Your Items
Securely pack the products in their original packaging to ensure they are protected during transit, including any promotional samples received.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your label.
Receive Your Refund
Once our quality control team inspects the return, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing